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Payment Options

You can pay using any of the following means:

PayPal

If you are paying by PayPal, please add £5 per £100 of the event cost, to cover PayPal fees.

  •  Please pay to the PayPal account - This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Bank Transfer

  • Make the bank transfer payable to Herofest Limited at: Barclays Bank, Sort Code 20-33-83, Account Number 33789527
  • Quote Heroquest, your name and the event (if applicable)
  • If setting up a Standing Order payment, please use your name as the reference, eg JSMITH.

Paying for and Cancelling Adventures

Once you have booked onto an adventure you must pay a 50% deposit. Full payment of the event is 8 weeks in advance of the event.

In the unfortunate situation that you have to cancel an event we will still have to charge you the full amount unless you have given us at least 6 weeks notice in which case we will charge you a 50% cancellation charge. Alternatively as you have paid for this place you may give it to another player, not already booked onto the same event, and it is up to you and them how much, if anything, they pay you for this.

We do not like having to do this however filling adventure spaces is the hardest task we have here at Heroquest and we do not have the manpower needed to have to refill cancelled spaces.

Going on a Heroquest event is the same as booking a holiday and if you get UK holiday insurance, which is relatively cheap, you can claim any lost payments back and we will gladly issue you with the necessary paperwork to allow you to do this.

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Last Updated on Sunday, 09 November 2014 15:35
 

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